Frequently Asked Questions (FAQs)

[yesundercover]

Q1. Why am I unable to download content?
A. You are currently a free member. Free members receive download access for 15 days each month. During the remaining 15 days, access is temporarily disabled to manage server and infrastructure costs. This 15-day access window may occur at the beginning or the end of the month, depending on system scheduling.


Q2. Why does my account get suspended, and why do new accounts appear as spam with no access?
A. Account suspension usually occurs due to violation of community rules, such as:

• Not reading or following community guidelines
• Posting comments incorrectly or irresponsibly
• Not setting a proper profile photo
• Creating multiple accounts

These actions result in immediate suspension. Once detected, users are permanently restricted from creating new accounts. Trust within the community is built by maintaining clean, professional profiles, which is essential because our platform includes professionals, experts, and serious learners who rely on a credible and respectful environment.


Q3. Why is there a delay in uploading content to the website?
A. Our team is simultaneously working on multiple long-term projects, including:

• A new and improved platform
• An Android application
• Desktop software

The goal is to allow members to access content through live viewing without needing to download courses. This development may take approximately one year to complete.


Q4. Why is everything progressing so slowly?
A. We have not taken funding, donations, or membership fees from users. As a result, development progresses gradually. Currently, revenue and community financial support are zero, as most users are from Asia and Category-3 countries, and all services are being provided free of cost.

Despite this, we offer:

• One-click download access
• 100% virus-scanned and secure files
• Manually verified uploads by our team

Each file requires significant time and effort to scan and upload securely, which is why progress may appear slow.

We appreciate your patience, understanding, and support as we continue building a safe, professional, and reliable platform.